How to Check Amazon Gift Card Balance | 2 Easy Ways

If you bought an Amazon gift card for a friend and want to know how to check Amazon gift card balance, you may simply do so by contacting Amazon chat support. If you are the receiver of the gift, checking the amount of an Amazon gift card is a bit easier—just apply the gift card balance to your Amazon account at Amazon.com or in the Amazon mobile app. 

Here we teach you how to check Amazon gift card balance in the shortest amount of time.

  1. Without Redeeming You Can Check a Gift Card Balance
  2. Locate the claim code of the gift card. The claim code is a 14- or 15-digit number located on the card’s back or on your email or print receipt. To locate the claim code on a physical gift card, you might need to scratch or remove the protective coating that covers it.
  • If you wish to check the balance of your gift card you bought for someone else, use this technique. If you received the gift card from someone else and want to use it, the simplest approach to verify its amount is to add it to the Amazon account.
  • If you are giving a physical gift card to someone and do not want to remove the protective coating of the code, the claim code is also written on the receipt.
  1. Sign in to your account. If you already have an Amazon account, you may sign in at www.Amazon.com or by downloading and logging in to the Amazon mobile app. If you do not already have an Amazon account, you will need to establish one in order to speak with a representative.
  1. Look out for the word help. In order to do so, go to the top of the screen, click or touch the search box, type help, and then hit Enter or Return to search.
  1. Tap or click Help and Customer Service. It is at the top of your screen.
  1. Initiate a chat with the customer support agent. The instructions varies somewhat according to whether you are using the mobile application or a computer:
  • Mobile application:
  • You need to Scroll down and click or tap on Need More Help?
  • Now Tap on Contact Us.
  • Tap on Something else.
  • Tap on “I need more help”.
  • Computer:
  • Click Start Chatting now, if you see this option. 
  • Otherwise, click on Something else.
  • Click on “I need more help”.
  1. Send a message “find the balance of a gift card without redeeming”. When you open the chat, you will be greeted by a bot rather than a person. If you put this line into the chat and hit Enter or Return, you will bypass the bot and go straight to a customer support representative.
  • If you’d rather speak with a customer service representative over the phone, click or select We can call you instead.
  1. Provide the agent with the claim code and request the balance. Without redeeming the card, the support representative will be able to verify the amount of the connected card and tell it to you.

Redeeming a Gift Card using the Amazon Mobile Application

  1. Open the Amazon application on your tablet or phone o. It is the brown color icon having a curved black line.
  • In case you don’t already have the Amazon application, you can get it from the App Store or the Google Play Store.
  • This technique will apply the gift card balance to your account, so only use it if the gift card is meant for you. If you purchased the gift card for another person, you may check the balance by contacting Amazon through chat or phone.
  1. Sign in to your account. If you haven’t already signed in, hit the three horizontal-line symbols (the menu icon) and choose Sign In to do so immediately.
  • If you don’t already have an account with Amazon, you will need to create one in order to check the amount of your gift card and redeem it. To set up an account, go to the Sign In menu, click Create account, and then follow the on-screen steps. Continue using this approach after you have an account.
  1. Tap the icon with three lines ☰. It will be visible in the top-left or bottom-right corner of your screen.
  2. Tap Account. It’s at the very bottom of the screen. A large list of options will be shown.
  1. Scroll down and tap on Manage gift card balance. It’s at the bottom of the menu, under the “Payments” heading. At the top of your screen, you’ll find your current gift card balance.
  2. Tap Redeem or Redeem another gift card. At the top of your screen, you’ll notice one of these choices (or something similar).
  1. Find your claim code. It is a 14- or 15-digit number located on the back of the card or in your email or print receipt. To read the claim code on a physical gift card, you might need to scratch or remove the protective coating that covers it.
  2. Scan or enter the claim code. One might input the claim code in the “Enter claim code” form, or press Scan your claim code in order to scan the claim code of a gift card using your tablet or phone’s camera..
  3. Tap Apply to your balance. At the bottom of your screen, the yellow button is the one you’re looking for. The balance of the card will be added to the current balance, revealing the card’s worth.
  • Amazon gift cards do not expire, even once redeemed.

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